Technology & Innovation

The Rise of Technology and The Changing Shape of the HR Landscape

Aug 06, 2019

Raman Sama

The rapid integration of technology to streamline various functions across the management spectrum have created a tectonic shift in how things have been and will be worked on. One of the sectors to not experience the same kind of growth would be the Human Resources department. This is not to say that it has been nonexistent, just slow.

Technology along with process automation had begun its integration in the HR function since the early 2000s. More recently however it has been the rise of the digital technologies and platforms that will in the future help streamline this process.

The New Hires

Hiring right is an important part of setting the future better for every aspect of your organization to grow. A wrong hire has the potential to set off a series of problems for your existing employees creating a domino effect for your organization that you would want to avoid. Hiring has been a very sub based process where stats may be used to weed out the candles but it is ultimately the gut feeling that is used to make the final hire. In a sector where logic reigns supreme it becomes essential to remove the emotional bias during hiring to create a growth based chart for your company to scale.

Hiring is an expensive, time-consuming process, one which also involves a decent amount of manpower. To increase your productivity as well the firm's resources it is important that this process is done correctly the first time around. Before we take that question though we will begin with what exactly leads to a high turnover rate in an organization.

The Atmosphere

Creating an engaging atmosphere one which takes into account the individual preferences, as well as the company's overall vision, is what every employee wants to be a part of. In terms of feedback, it is no longer just about yearly or quarterly appraisals but rather a continuous process which helps them manage their workload and receive due recognition for a job well done. All of this still leads to one issue,-Poor employee selection, forcing a match which isn't meant for the company and doesn't align with the existing employees as well as the company values can seriously impact a fellow employee and create a hostile environment leading to a high turnover rate.

Balance and Integration

The workforce has been evolving and instead of a balance they now aim for integration. They blend different aspects of their life to create a coherent picture instead of creating a stark separation between each. Technology obsoletion is also another driver of change in the HR set up.

Most systems were created around cost efficiency, risk management & regulatory compliance. The shift has now become a driver for both employees as well as companies who are demanding change.

The HR landscape has now become more personalized at the same time indifferent. Instead of a company asking the employee what they can do for them, it is the potential employee who now poses the same question.

Big data has changed the way we function across various industries, HR is hoping to create the same leverage with it to have a better pool of candidates to choose from. Creating personalized interview experiences as well as mobile experiences for the employees is important.

The Generation Mix

The current systems in place were created for a different generation of employees. Now a workplace can have a workforce spanning three different generations. Using social as a tool to engage them can overcome the boundaries preset due to the age gap that exists.

Blind screening via the integration of AI removes any cultural bias that may exist in the minds of the interviewer as well as save costs that incur in having to call each candidate and screen them later.

Learning and development have grown from being a one to one session to a flexible e-learning platform enabling employees to learn where ever they are comfortable.

Other facets of HR forecasted to have increased research and development are performance management & communication and collaboration.

The Conclusion

The technology development seen in the HR industry might drive one to believe that the industry is facing complete automation, which simply isn't true. The bottom line is that you're still trying to create a human team to get the results, in the process however there are a lot of the initial steps which once automated can save a lot of time and effort for the company.

Raman Sama